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Mystery Shopper Service
Mystery Shoppers or
Evaluators are professionals engaged by Mystery Shoppers Service
(MSS) Provider companies and is very popular in the West and Europe. It has
been around since 1940's.
Business owners especially in the service industry
engage MSS company to check on their Staff's performance: attitude,
service standard and honesty. Some business owners retain the MSS
company to do frequent audits on their outlets to keep them on the toes.
At CIKC, we provide our professional mystery shopper
service to hotels, cruises, restaurants, food outlets, cafes, pubs,
hair/beauty, health/spa, gift shops, fashions, books-shops and other retailing
businesses.
To find out how we can help you to improve your customer
services, please contact us for more
information.
New Mystery Shoppers will
be trained and undergo on-the-job attachments with experienced Mystery Shopper
before going out on their own. They need to pass a basic test and under
probation before being certified. They have to be attentive to the specific
instructions given by the Client and deliver what are expected.
Benefit being our Mystery Shoppers:
Mystery
Shoppers are paid on a per trip basis with free consumables and sometimes the
goods of our Clients. The working hours are flexible but consistent. This
part-time job is ideal for those who always want to see a satisfied service
standard which is lacking yet be paid and enjoy the perks of a Customer.
Requirements:
- Mystery Shoppers should have a good command of English,
good memory, disciplined, honest and sharp to detect the difference.
- Most jobs come with deadlines and you are expected to
forward your reports promptly by email to us.
- Mystery Shoppers must enjoy shopping, dining and simply
cruising around as a past time.
If you are student, housewife, retiree, job seekers or
anyone who is interested to earn extra income, we welcome you to
sign up as our mystery
shopper.
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